Zyvo

What do you like best?

There is a great sense of ease when using the Zygo platform with regards to addressing issues and getting questions answered that relate to improvement and staff. It does show a great way to communicate with a given propsect or customer in addition to coworkers.

What do you dislike?

There was at times a weak connection with the feedback going to the appropriate person. It also time consuming to complete feedback.

Recommendations to others considering the product:

Do the research and use the support offered if faced with questions, confusion, or challenges. I think with time it will get better.

What problems are you solving with the product? What benefits have you realized?

Through use of the platform the company was able to provide a structured tool giving positive reinforcement or enabling the delivery of feedback related to specific areas.