Hotello – PMS

Hotello is a SAAS, Cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Languages supported: English, French, Spanish

8.4/10 (Expert Score) ★★★★★
Product is rated as #49 in category Hotel Management Software
Ease of use
9.0
Support
8.3
Ease of Setup
8.8

Hotello is a cloud-based PMS and its customer service represents a strong value. The elegance in its design and the performance offered make it possible to create an adequate technological hub so that different types of properties can offer an exceptional experience to their guests.

Our solutions are developed with reliability and adaptability according to hoteliers’ needs based on observations and collaboration, in order to respond to the latest hospitality industry trends. Moreover, Humans are at the heart of our solutions’ development to make their work simple, efficient and pleasant while reducing manual tasks. This allows them to have free time for what matters, be present for their guests.

Hotello – PMS
Hotello – PMS

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Customer Reviews

Hotello – PMS Reviews

Jean-CГ©dric C.

Advanced user of Hotello – PMS
★★★★★
Hotello - Agile and customer driven PMS

What do you like best?

Hotello is a flexible tool that enables you to build your own strategy. Their customer service is on point and being an hotelier from Montreal, I appreciate the fact that we have a local service. The variety of the features is also important depending on the size of hotel you have.

What do you dislike?

I would recommend Hotello to continue improving their interface and its design to make it more user friendly.

What problems are you solving with the product? What benefits have you realized?

At the Monville, we have a clear idea of how the customer journey should be in order to respond our clientele expectations. Without Hotello being able to integrate with the different systems, such as the self check-in/out kiosks, nothing would have been possible. Hotello is more than a PMS, they are our business partner and they are constantly open to innovation.

Review source: G2.com

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