Archer

What do you like best?

RSA Archer met my team's needs for building out a Vendor Risk Management program, allowing full control and build out of our customized workflows for all SMEs and stakeholders.

What do you dislike?

Although the platform allowed for customization and met our team's needs, it was very nuanced to create the custom dashboards + necessary approval workflows and required multiple resources on our end including hiring a full-time dedicated Archer RSA expert on our team, who dually worked as the primary admin, and contracting with multiple consulting firms for many years to assist in the build out.

Recommendations to others considering the product:

Do your due diligence to best understand what likely are the capital budgeting requirements to onboard and implement this system for your program needs, especially the ongoing support needs + costs.

What problems are you solving with the product? What benefits have you realized?

Creating a full end to end vendor risk management program allowing for systematic review, documentation repository, approval, annual risk review and renewal capabilities with workflows to all relevant SMEs by vendor type and risk score weighting.