What do you like best?
I like using GesturePro because it is very user friendly, easy to use, and has all of the features necessary to facilitate events. I have worked several major fundraiser auctions using GesturePro the last several years and I am very confident in recommending this application to anyone looking for a reliable and streamlined process. Each auction item is viewable in an icon format. It is very easy to search for items based on item number. The check-in and check-out process for attendees is very simple as well.
The process is really easy. Attendees check in, put their credit card on file, and are texted a link which they received on their cell phone. They then click on the link which takes them to the auction items. If they are searching for a particular item, they can search for it using their cell phone, see the icon of the image or search for it by item number and bid on directly from their cell phone. Likewise, if the see an auction item on the auction floor, they can search for it on the cell phone and bid on it. They have a choice between automated bidding and manual bidding. They also can watch bids to see who was winning. Once items close out, attendees are notified if they won on their cell phone. They also have the ability to check-out using their cell phone and pay for items won. The cell phone and management app is in sync real-time and is reflective of all users. The only exception is for the main administrator who has exclusive access for viewing transactions and the ability to modify the auction. Various categories can be setup for categorizing auction items and for each auction such as live auctions, silent auctions, head and tails games etc.
I especially like the visual identification system used where each auction item is assigned a button with a photo of the item on it. Even major auction items such as trips had a photo along with an item number. The menu items include everything needed for all parts of the auction event.
GesturePro is very organized, thorough, and easy to use.
What do you dislike?
Attendees credit card information is added by swiping their card using the credit card adapter connected to the ipad, This populates their information quickly making the check-in process that much quicker. Occasionally there was a problem with the card readers reading credit cards. On rare occasion, there were attendees who wanted to enter their credit card manually which they could do but it still required checking them in and texting them a link. There also was some minor confusion if there were multiple people with the same last name, guests checking in as part of a group, or people using the same card. However, it was not too complicated to find a way around this and in most cases it just required setting up a new attendee profile.
Recommendations to others considering the product:
Highly recommended!
What problems are you solving with the product? What benefits have you realized?
GesturePro's major benefit was key in being tech savvy. Due to these being high profile auctions for major sports teams or non-profits, the attendees and donors expect a sophisticated process which is streamlined. The easier the process, the more likely they are to bid and spend money. These auctions were highly successful and brought in thousands of dollars for charitable organizations.
