Blackbaud TeamRaiser

What do you like best?

The Event Management Center is fairly easy to navigate, reports are usually quick and easy to pull, there are a lot of great capabilities with sending customized, personalized emails, getting notifications of new teams, fundraising milestones, and making easy corrections of donation credit. You can easily switch between different events that you manage and also easily access past events that are no longer active. Being able to also pull reports from past events is very handy when assessing historical data and strategizing for the future.

What do you dislike?

Little customization at the individual event level for companies that have a very high volume of events. All events are on the same template and don't allow for individualization in almost any aspect. On a prior version of the template my company uses, the WYSIWYG was often buggy which meant that updating or making customizations to a page of your site was difficult.

What problems are you solving with the product? What benefits have you realized?

By and large, it fits the need for having thousands of event sites that are all consistent and can be easily managed event to event because they are all on the same template. Donation processing, recognition, and credit is usually pretty reliable.