Great program, easy to use and has simplified my business!
What do you like best?
Simple easy software to use, web based making it easy to check on field workers at any time. Email send outs to field workers also help for when they try to plan work with the Sydney traffic. Customer SMS's to remind about jobs is also a positive and included in the plan so no hidden fees are added.
What do you dislike?
Sometimes can be a little slow to manage jobs but this would be due to the web based type of program, it updates across all devices a the same time so its understandable and not a huge issue.
Recommendations to others considering the product:
Very good product if you need help organising field workers carrying out works and services for customers. This is also a great product to measure your work jobs and customers giving you information the qty of jobs you have done along with invoicing to customers.
What problems are you solving with the product? What benefits have you realized?
Complete removal of paper and job sheets for field workers, keeping all field workers more organised and making it easier to plan out the days. So far we have been able to track the qty of jobs going out and tracking customers and jobs making it easier for recalled jobs.
The software also gives you an overview of the months work and how you're tracking over the last month. with the information provided it has allowed us to understand we need more workers on the ground to complete the work, this in turn has allowed us to grow the business.
