XM Fax

XM Fax is the most mature T.38 Fax over IP software on the market. It delivers scalable, secure and survivable FoIP solutions, leveraging IP telephony and Unified Communications (UC) systems.

Languages supported: German, English, French, Italian, Portuguese, Russian, Spanish

9.0/10 (Expert Score) ★★★★★
Product is rated as #14 in category Fax Software
Ease of use
9.2
Support
9.0
Ease of Setup
9.4

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XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution.

XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows.

OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services.

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Customer Reviews

XM Fax Reviews

Juraj D.

Advanced user of XM Fax
★★★★★
Best fax SW I was ever working with, with great possibilities of customization.

What do you like best?

XM Fax is easy to configure with many customized parameters. Fax traffic is easy and smooth.

Inbound faxes can be configured to be routed to many different locations. With many other possibilities.

Im appreciate possibility for end users do own monitoring for fax traffic using WebAdminConsole.

High Availability and use "Cluster" mode is also nice feature where two independed fax servers can be synchronized. HA Availability allow us to perform maintenance and system update without interruption of production fax traffic

What do you dislike?

Desktop client is available only as WebClient.

SW Client for end users will be appreciated. Only simple SendFax app can be installed.

Vendor Knowledge base could be improved, it is not easy to find solution for simple issues, and mostly all the time I need to create vendor service ticket for issues Im having

Recommendations to others considering the product:

I can definitely recommend XMFax for all business units where faxing solution is needed.

XM Fax can be installed and configured without any special knowledge, standard sytem admin can do it I believe ;) it is also do not require special knowledge for administration tasks.

What problems are you solving with the product? What benefits have you realized?

Our company is able to follow PCI standards with XM Fax solution. Users can easily configure own applications and integrate them with XMFax solution with many options starting with simple SMTP, EWS, WEB gui, and much more

also custom customization for specific reports and fax delivery can be configured using Python Scripts

Review source: G2.com

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