Learning Stream

What do you like best?

Our team desperately needed better reporting than what our old system offered. ABC Signup offers a variety of premade reports as well as the ability to create custom ones. Also, there are many changes that can be made at the event level (rather than the global level), enabling us to charge different dollar amounts, have different course durations, etc. Also, we have a knowledgeable support person assigned to us and she is very responsive and quick to answer any questions that arise.

What do you dislike?

The system can be a bit cumbersome at times, and the backend is not particularly pretty or user-friendly. Because there are so many options, it's difficult to remember where certain settings live. The WYSIWYG editor for events pages does not always work as expected and can be hard to wrangle for those who don't know HTML.

Recommendations to others considering the product:

I would recommend ABC Signup for anyone who needs to handle a variety of events. For one-off events, I would look for another service.

What problems are you solving with the product? What benefits have you realized?

We switched to ABC Signup to manage our short-term summer courses. The software was easily integrated with our payment management system (CyberSource). We now have better reporting and can send more customized emails to our customers at every step of the registration process.