Customer service was not always very responsive
What do you like best?
The platform is quite easy to use, and the fact that it allows me to access the money raised from the sale of the event tickets before the end of the event seems perfect, since it gives me the opportunity to solve any unforeseen event. That it be introduced to me while I finish coordinating the event in question, in addition to allowing me to pay the artists, photographers, catering services that are going to be presented at my event. Another point that seems very favorable to me is that by issuing tickets digitally through Ticketbud, I can keep a better sales record, in addition to being able to greatly reduce my expenses by not needing to issue a physical ticket (thus reducing the design and printing costs). In addition, the system is multiplatform, so my assistants can purchase their tickets through the web browser or from their cell phone.
What do you dislike?
Customer service was not always very responsive, I imagine it varies depending on the person on duty, but I think they should work on standardizing customer service.
What problems are you solving with the product? What benefits have you realized?
As an event planner, I know that the main means of earnings in this medium is the product of the tickets, where I recover the initial investment and I can even cancel the commitments previously acquired, however, what is the main problem that presented itself to me, the collection, usually had to wait to sell all the tickets to be able to proceed to draw accounts and pay the things that had to pay, which was somewhat annoying to my providers, however since I started using Ticketbud, I've gotten rid of that headache, since I can make advance payments to my suppliers and still see the income from ticket sales in real time, all at the same time ... I recommend using it if you are in the planning business of events, you will not regret it.