Perfect for B2B SaaS engineering teams
What do you like best?
hotglue has made data integration a worry-free process for our engineering team – there is no other tool focused on the B2B developer use case. hotglue has cut the time it takes for us to roll out new customer integrations by 90%. We can now support more integrations, and keep a unified view of customer data with ease.
What do you dislike?
hotglue provides a lot of flexibility which is essential for engineering teams like ours. However, their embeddable widget is somewhat restrictive in what it allows our customers to do (they cannot currently schedule data syncs themselves). This isn't a problem as hotglue's API still allows us to offer this functionality – just a convenience thing.
Recommendations to others considering the product:
If you're building a SaaS product that deals with importing data from other SaaS platforms (ERPs, CRMs, Billing Systems, etc.) it's definitely worth trying a tool like hotglue. Before we began using hotglue, data integration was a time-consuming process that took our engineers away from working on our core product. Now we're able to handle this in-house, and every time we've hit issues the hotglue support team has been there to help.
What problems are you solving with the product? What benefits have you realized?
The major issue with our prior data integration pipeline was handling complex transformations and relating data across multiple data sources. Since hotglue offers a Python transformation layer our engineering team was able to construct these transformations once and leave it (set it and forget it). This really simplified customer onboarding and enabled us to offer a more self-serve process.
Since using hotglue we've been able to support 5x more integrations which that has directly helped us close more deals.
