It is a really helpful tool to send/manage emails
What do you like best?
The easy of use and the features that can save you lots of time
What do you dislike?
Bugs. Lack of features comparing with other tools. Analytics are not good compared with others. The dashboard to manage snippets, follow-ups, and other features is not user-friendly.
Recommendations to others considering the product:
If you are looking for Stats from the sent emails this is not the best option, but if you're just looking for a tool to help you with follow-ups it is good enough.
What problems are you solving with the product? What benefits have you realized?
Tracking sent emails and openings, getting stats, sending personalized emails with follow-ups, send campaigns, etc