Footprints EMR

What do you like best?

The fact that it organizes work orders and automates process flows. There is a lot you can do in the system from a tracking standpoint and it is customizable to some degree.

What do you dislike?

The system in itself is not visually pleasing or at today's modern standards. It works, but sometimes you really have to dig to find what you need. Administrators need extensive training to get the most out of the system, but it's relatively easy for end-users.

What problems are you solving with the product? What benefits have you realized?

This has helped automate processes and improve quality control. Overall, processes regarding workflow have improved significantly with turnaround times being able to be tracked and helping to identify bottlenecks.