What do you like best?
Ease of filing and retrieving documents.
What do you dislike?
The customer service is rude and unhelpful.
Recommendations to others considering the product:
GreenFiling is becoming increasingly less user friendly. They have removed several of the time-saving features. I can no longer save pleading names to auto-populate in the fields. They will no longer return file-marked pleadings over a small file size, requiring the user to individually download each pleading, which is a huge time suck. Customer services is rude and unhelpful. I was told to figure it out by myself on two occasions. I will gladly not be paying Greenfiling hundreds of dollars in filing fees each months.
What problems are you solving with the product? What benefits have you realized?
I used to be able to save the names of pleadings to auto-populate in the description. I used to be able to receive file-marked pleadings in multiple .pdfs attached in one email. I can no longer use either of these time savers and customer services's response is that it is "not our problem."