ShippingChimp is an AI-powered Last-Mile Customer Experience Platform for eCommerce.
ShippingChimp offers retailers the ability to curate a seamless brand experience from checkout to order delivery.
With its predictive AI, ShippingChimp helps retailers intervene in delivery exceptions even before they take place.
ShippingChimp’s centralized portal acts as a repository of 200 shipping data points that includes key order delivery ( just shipped, in-transit, estimated date of arrival) as well as delivery exception ( Returns, damages, lost) metrics.
ShippingChimp’s branded tracking widget allows shoppers to dispute delivery issues without burdening support team.
Moreover, we offer API integration to readily integrate with eCommerce business’ existing Order management systems, CRMs, and Shipping carriers.