Great tool for guiding shoppers through complex range of technical products
What do you like best?
We were able to apply our industry knowledge and experience to the logic that drives the preezie software. The tool is highly intuitive in its ability to harness our product knowledge and use it to help users navigate our range. In less than 30 seconds a customer can now see the exact product suited to their needs.
Shoppers that use the tool are over 3x more likely to make a purchase than those that don't. Results like that speak for themselves!
What do you dislike?
Nothing specifically. The back end isn't as user-friendly as other software we use but I know they are developing this for 2021 which will make the platform pretty perfect for our needs.
What problems are you solving with the product? What benefits have you realized?
preezie has contributed to a noticeable increase in revenue with over 500x ROI. The team are committed to ensuring that we receive every last bit of value out of the software through regular optimisation sessions with our dedicated Client Success Account Manager.
We have seen a noticeable impact on our baseline conversion rate since implementing preezie. Not only are we able to offer an on-page resource with our Homepage Selector and dedicated Product Finder pages, we have been able to re-engage exiting users with preezie's targeted Exit Intents.
Over 50% of our preezie revenue comes through our Exit Intents. Users that were leaving the site because they couldn't find what they were looking for using standard navigation are now shown our preezie workflows at the point of leaving. This is revenue that we may have missed out on had it not been for the tool! A remarkable feature that we would not be without.
