Like the VIP line at Disney World...but for cloud marketplaces
What do you like best?
Tackle provided us with hands-on guidance to fast-track the setup process in our preferred cloud marketplace. Tackle software also closed the loop on some system requirements we did not want to devote resources to building ourselves.
A very wise person once taught me: "Focus on what you do best, outsource everything else." In this case, letting Tackle handle the details got us to market staggeringly quickly and with so much less headache.
If it's not obvious, I'm a big fan.
What do you dislike?
These cloud marketplaces have such detailed requirements, vast documentation, and very little human-to-human support. I wish the process were simpler, so we didn't need a 3rd party to help us....but that is not the world we live in.
What problems are you solving with the product? What benefits have you realized?
Our primary challenge was having the capability to create a SaaS offer type in the Azure marketplace. This is the best fit for our business, but required engineering resources we did not want to pull from product development and this point in our evolution as a business.
A side benefit is having a real human there to guide us along the way and to answer any questions that came up in the process. That right there may have been worth the price of admission alone.