PrestaShop

What do you like best?

PrestaShop is a system that offers us a wide panel where different tools manage to connect us with customers to make sales or a much more efficient support.The system works in an attractive and interactive way to achieve sales between the user and us, I am happy because the tools of commerce or customer attraction are basic but incredible CRM, achieving that a single software allows us to expand our sales and attract customers.

What do you dislike?

It is personally innovative software new to us. We have no problem with this trading system, however we have not had any kind of inconvenience or problems in the function of the system, it has been very complete and we are happy because it has allowed us to improve our sales. And achieving a much simpler support is perfect.

Recommendations to others considering the product:

Definitely solving our main problem and managing to connect in a much faster way than other software is definitely a very different system and for that reason I recommend it since it offers very simple sales tools and manages to perform a more complete support.

What problems are you solving with the product? What benefits have you realized?

Previously we carried out a support in a basic way where by e-mails or by virtual means we managed to specify with the clients to make the sales as well as we managed to give technical support of the purchases and services acquired, however we decided to investigate some way where we could perform a CRM , customer acquisition or some interface where we can communicate with customers more quickly and with more customers at the same time and we find pet shop, a complete system that has allowed us to achieve our objectives with simple tools and to pass manually automating the process.