LiveImpact

What do you like best?

LiveImpact is really easy to use and their support team is excellent. They were always available to answers any and all questions we had during set up and transition.

What do you dislike?

LiveImpact can be slightly overwhelming if you are not tech savvy, but this isn't really an issue since they have such strong support. There can be a couple ways to do some tasks, so it can be a little difficult to decide the best method on your own. Their support team really helped in the transition to make those hard decisions.

Recommendations to others considering the product:

I suggest having a really good idea of what you want to get out of using LiveImpact. This will help with setting up your account. The program has lots of options, so choose the ones that work best for your company. Their support team is really helpful and make set up easy. The more details you have of what you want, the easier your set up will be.

What problems are you solving with the product? What benefits have you realized?

LiveImpact has streamlined our workflow. All of our data is in one place now so we can work more effectively as a team. It is easier to sort through donors and find necessary contact information.