The new DonorCentral is a fully-integrated donor management solution that provides an improved, more intuitive experience optimizing donors’ ability to engage in the causes they care about most.
The new DonorCentral is a fully-integrated donor management solution that provides an improved, more intuitive experience optimizing donors’ ability to engage in the causes they care about most.
Customer Reviews
User in Higher Education
Advanced user of Blackbaud DonorCentralWhile the software is difficult to work with, it is nice that the company provides such friendly support staff to contact.
In some instances, deleting observations/records in the donor list required multiple steps. This would not be problematic for those only wishing to delete a few observations; however, I was completing a comprehensive sweep of our donor list. I needed to be able to delete roughly 1,000 observations each day. Doing those one at a time was very arduous and frustrating. This could not be overridden - and it cost when I asked the company to execute the deletion.
Make options for case-wide deletion doable for users rather than having them pay hefty fees for user assistance.
Tracking the donor and gifting contributions for a Student Affairs division within a large (~30,000 students) research institution.