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Contentsquare’s experience analytics platform captures every in-page interaction and micro-gesture to understand the how and why of customer behavior. We turn this analysis into scores, visualizations and recommendations that make it easier for every team member to do the right thing. Because our digital experience stack supports the full cycle of digital improvement, Contentsquare helps you make smarter decisions every step of the way.
Customer Reviews
Erin M. G.
Advanced user of ContentsquareSo far I'm obsessed with Contentsquare for not only gathering metrics from past A/B and Experience Targeting testing but with all my insights even before testing. I've shown stakeholders why a particular change will or will not be beneficial, where spots on a page are going cold, or even learning where visitors are confused by our page flow.
1. Being unable to compare one device against another device side by side is a bit of a headache.
2. Mapping is complicated for an average user, even with Admin access. It causes a lot of grief.
3. Not being able to go back very far date-wise since we are mapped only back to May 2020.
1. Zoning analysis is my favorite sub tool for not only seeing a page at a macro level but also going down to very specific CTAs or hyperlinks. 2. Being able to check specific visitor traffic flows from an entire page or an individual component makes CS very versatile. 3. Heat mapping is a bit wonky right now but very, very useful regardless of the slight quarks in data fields
Deep dive analysis in place of Adobe Analytics that is rather limiting and difficult to gather the full wants by our stakeholders.
