CS SoftDent Software

What do you like best?

Softdent is a pretty basic dental software but it seems to be pretty easy to navigate and use for me as a dental hygienist. I like that the schedule is easy to read, for example, easy to decipher dentist versus hygienist column by choosing a color for the clinician. It is very easy to type up your notes, user friendly when it comes to dental chart (existing restorations versus treatment planning decay/fillings), and it is nice that you can book the patient's next appt and attach their treatment plan to that appointment (visit 1, 2, etc).

What do you dislike?

In regards to dental charting, I would really like to see a "watch" button on the ondotogram (other softwares like Eaglesoft and DOX KBS has this option). Instead, I have to physically write a "watch" in my dental notes and sometimes these notes do get over looked by the dentist and other dental professionals. It would just be much easier to see a watch on the dental chart (be able to also chart the surfaces to watch- for example, watch #10 DFL). I have noticed too, that it is challenging to create a tx plan then try and "book" the appt, the software wants you to physically get out of the patient's chart, which can be a pain. Also, the front desk and the clinical staff cannot both be in the treatment plan at the same time.

Recommendations to others considering the product:

I would schedule a demo for this software but also try other softwares as well. Although this one would be sufficient in a a small office, there are some errors/negatives to it.

What problems are you solving with the product? What benefits have you realized?

I have encountered several errors while working with the software. I also have noticed it is quite SLOW when opening a patient's chart, opening X-ray images, and when toggling back and forth from soft tissue to notes etc.