Hyperview DCIM

What do you like best?

I found the team at Hyperview has utilized their wide-ranging industry, design, and engineering expertise to craft a product that is many years ahead of its competition at the most foundational layers. The impact of our deep dive into their design principles on data integrity, accessibility and security was so substantial that we decided to abandon a live deployment of a competitors product. Such a decision was made easier after speaking with numerous references, deployed on their previous product, RAMP, specifically after understanding the partnership like approach that Hyperview took in solving customer challenges.

In the past 9 months Hyperview has continued to work with us to focus and hone features, deliver on promised features, and accommodate priority changes in our business that drive directional changes on features when possible. Everyone I engage with is thoughtful throughout the design/deployment process, considerate, and committed to our success. This approach enabled us to deploy ten's of thousands of assets in our first 90 days.

From an application standpoint, Hyperview employs a clean, intuitive interface that has proven easy to train our team of 100+ active users, to utilize in their daily workflow. Each addition or change to the navigation is well thought out before implementation which certainly support continuity of the previous sentence. The feature set is plentiful for those hosting internal or customer facing systems, and the auto-discovery engine is unlike anything I have encountered before in term of ease of configuration, security, and sheer power/speed.

One of the top reasons I fell in love with Hyperview was because of their API core. The entire application functionality is securely exposed; if you can perform it in the UI, you can perform it via the API which enables limitless integration. This is very important as we transition to the next wave of business applications.

What do you dislike?

I have no complaints about the product or the company. That said, we expected as a new product that Hyperview would have some bugs, or be missing some features. Bugs have been minimal, and are corrected with hot fixes within days of discovery. The overall feature set (as of January 2021) will not yet compete with the big guys, however releases are regular (every 4-6 weeks) and continue to increase in frequency. Features are now rolling out faster than we can take advantage of them.

Recommendations to others considering the product:

Reach out, engage with their team and see if the product is right for you. I am confident you will not look back on that action as a waste of time.

What problems are you solving with the product? What benefits have you realized?

Hyperview allows us to aggregate many data streams, collected either manually by our Operations staff and automatically through discovery and monitoring of devices on our network. This improves audit accuracy, allows us to make quicker business decisions, reduces administrative overhead on repetitive actions, and permits us to divert those recovered hours to other business tasks.