Crowdvocate

Turn your customer-base & product-users into advocates. Leverage our customer lifecycle engagement automation to generate advocacy at scale. Crowdvocate enables companies to leverage their immediate crowds = your customers, partners & employees, for advocacy.

Languages supported: English

9.8/10 (Expert Score) ★★★★★
Product is rated as #10 in category Customer Advocacy Software
Ease of use
9.0
Support
0.0
Ease of Setup
0.0

Images

Check Software Images

Crowdvocate is a B2B customer marketing & advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platform enables customer marketers to manage their programs and get results in less than 2 hours per week. Engage your customer base in a contextual manner within their journey, whether in-app/product, your community, training portal, or any digital touchpoint across their lifecycle.

Crowdvocate
Crowdvocate

Show more categories

Customer Reviews

Crowdvocate Reviews

Amber H.

Advanced user of Crowdvocate
★★★★★
Great start to implementation

What do you like best?

They won our business based on the balance of features, functionality, and price. While the interface is important, our key decision driver was the ability to automate and streamline (and appropriately reward) activities as it relates to revenue generation - so references, testimonials, etc. Out of the options we looked at, Crowdvocate filled that need the best. We haven't officially launched but so far the implementation has been great. We are starting from scratch and the direction and examples provided have been extremely helpful as we build out our advocate program.

What do you dislike?

The back-end administration interface feels a little dated. The functionality is all there, it's just the look. This isn't important for what we need but is the one "dislike" I've experienced.

What problems are you solving with the product? What benefits have you realized?

The problem Crodvocate is solving is our ability to create a cohesive program where we can actively recruit advocates, structure our asks, and appropriately reward advocates. While we are not at a point to realize the final benefits (i.e. new advocates that are participating), we've already experienced an immediate benefit of having a 'cheat sheet' to build our program structure. Also, this program can live on a platform without the need for website development of our own.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide