GoldMine

GoldMine is a CRM solution that is easy to use, GoldMine allows you to focus on building long-lasting customer relationships.

Languages supported: English

7.2/10 (Expert Score) ★★★★★
Product is rated as #322 in category CRM Software
Ease of use
7.5
Support
6.7
Ease of Setup
0.0

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Build Enduring Relationships with GoldMine

Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.

That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable.

Only Goldmine brings all those together in a package that’s perfect for small businesses.

Over 1 million users have selected GoldMine to help them manage over one billion relationships and build enduring relationships that enable them to thrive.

GoldMine’s robust capabilities and high ease-of-use deliver rapid time to benefit and return on investment. With GoldMine, you’ll:

* Improve effectiveness, accelerating your goal achievement up to 15%.
* Boost productivity
* Increase the number of deals

Learn more at http://www.goldmine.com/

GoldMine
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Customer Reviews

GoldMine Reviews

Simone B.

Advanced user of GoldMine
★★★★★
An all-rounder that works for CRM, mailing and a good database

What do you like best?

It can be used by unlimited users and helps to collect all e-mails, notes, documents etc. in one program so that no e-mail conversation is gone just by an employee leaving the company or similar.

What do you dislike?

The search results could be improved; right now you have to select what you search for - I'd prefer if you enter a word, code, address etc. and it would automatically search through all records. Also, I heard (fortunately have not experienced) that mass e-mails can easily be sent out just by creating a template. This is very dangerous if you do not have a good training for your employees. Records are also very easy to delete and cannot be recovered as far as I know. But once you got a good training, GM is easy and mainly safe to use.

Recommendations to others considering the product:

It looks very complex and difficult at the beginning but once you start working with it, you'll enjoy the benefits. But careful!! Give your employees a good on-boarding since it is easy to send mass e-mails or to delete information that cannot be recovered.

What problems are you solving with the product? What benefits have you realized?

collecting all data (mainly e-mails and contact information) in one database. Since we have quite a big employee turnover, it helps to minimize the knowledge that leaves when an employee leaves the company

Review source: G2.com

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