One of the best sales CRM for small businesses.
What do you like best?
Unlimited users, ease of use, and integrations.
What do you dislike?
Nothing to list here. integrated calling could be useful
Recommendations to others considering the product:
I've tried quite a few small business CRMs but east of use, integrations and pricing was not fitting the requirements. This is the one I would definitely recommend to any small and medium-size business wanting to manage their sales function.
What problems are you solving with the product? What benefits have you realized?
We are an e-commerce company with assisted buying platform, we get many enquiries before the customer buys a product online. We track before purchase journey and after purchase journey, of all customers. We have also integrated it with SMS sending software and Mailchimp for email marketing. Overall we get a complete overview of all our customers in a glance. Also, multiple people can work on the same customer (lead or deal) and all historical conversations, call logs, and recordings are tracked. This helps us to keep all customer communication a single place. It also integrates with Shopify so all order data is captured automatically using Zapier.
