COLLECTIONS AND RECOVERY

What do you like best?

i like how the software is easy to use and they way the flow of the system. i also like that you are able to see reports of accounts and how you use those accounts. i also enjoy the simplicity of the software and how the accounts help not only the company but customers. i love how the system separates things and areas for you so that if you are looking for a specific thing you can find it easily.

What do you dislike?

i dislike how the software looks i would love to see a more updates look on the software. i also dont like that the specific use of keys for different functions.i dislike that the company would give more educational videos so that you can learn the system more.

Recommendations to others considering the product:

some recommendations would be to look into to see if the system give free training so that employees can became more familiar with the system so that they can better assist customers. i would also recommend to see what this system may offer compared to other system that are similar. i would recommend maybe a guide for new employees to use so that it can be easy to lean

What problems are you solving with the product? What benefits have you realized?

i use the software for all problems when it comes to customer account. this is the main use of customer accounts and how we communicate with account services and recovery. i realized that this is really beneficial for companies so that customers can get the best service. i also have been able to use the system to understand accounts better.