Professional and Responsive
What do you like best?
The entire NextThought team has been highly professional and responsive—helping us out every step of the way. Holding our hands when we needed it, and kicking us into action when THAT was needed. They have been very helpful and welcome addition to our vendor network.
What do you dislike?
Honestly, have not discovered anything which has been negative. Any issues we have encountered have been immediately addressed and/or added to their roadmap for future upgrades.
Recommendations to others considering the product:
Be prepared to be impressed with them. They respond to calls and emails quickly. Their training and integration teams are positive and engaging. I've become jaded over time with SaaS platforms NOT performing after the contract is signed, but NextThought has been a breath of fresh air in that regards.
What problems are you solving with the product? What benefits have you realized?
We needed an LMS which was intuitive and offered a positive UX for our members. NextThought has provided that—earning numerous positive remarks from our members and committees.