Workplace by Facebook is a powerful cloud system and it's free!
What do you like best?
Workplace by Facebook is a free on-the-cloud system. At Agoda, we use Workplace to connect to each other for non-work-related stuff. Since Workplace is created by Facebook, every function and UX design for the system is the same thing as Facebook. Since everyone knows how to use Facebook, new joiners easily known how to use it without question. Workplace also supports integrations from other software through API such as Workday.
What do you dislike?
I really cannot complain about Workplace as it is a free on-the-cloud system. However, recently, Workplace doesn't allow the company Alumni to use the company Workplace anymore. This makes sense but it causes us to migrate from our Alumni group to another platform. Nevertheless, we will still use Workplace as our non-work-related channel. One other critical thing that I dislike about Workplace is the admin platform. The admin platform is kind of difficult to use. For example, when you want to search for an employee by email, it's kind of hard to do. I think Workplace should allow free search and be smart enough to decide what the user tries to search for.
Recommendations to others considering the product:
If Alumni could access again, it would be better so we don't have to migrate.
What problems are you solving with the product? What benefits have you realized?
The main problem that we have with Workplace is mainly the Alumni issue. Since Alumni are now not able to login to Workplace, it requires us to migrate our Alumni group to another platform. The main benefit of Workplace is that it is a free platform that help connects employee together. Employees are not required to be trained to use Workplace as it is similar to Facebook. I don't believe that there are no products out there that is better than Workplace.
