Bugsee

Bugsee is a bug reporting tool that synchronized video, network and logs for Mobile Apps and Web, reports include video of user actions, network traffic, console logs and many other important traces from user's app.

Languages supported: English

9.8/10 (Expert Score) ★★★★★
Product is rated as #6 in category Bug Tracking Software
Ease of use
9.7
Support
9.7
Ease of Setup
0.0

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Bugsee is a bug and crash reporting tool for iOS and Android apps. Like a black box on an airplane, Bugsee locally records everything that the app is doing. Whenever a bug occurs, everything that led to it has already been recorded:

– Video of user’s actions + touches (including in live apps)
– All Network traffic
– Console logs and more

Also, recently, an independent benchmark for mobile crash reporters  named Bugsee as the #1 crash reporter for iOS — http://www.crashprobe.com/ios/

You can see a fully functional demo at bugsee.com/demo or watch the 100 seconds video – https://www.youtube.com/watch?v=0eChRvIm2qc

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Customer Reviews

Bugsee Reviews

Sarah S.

Advanced user of Bugsee
★★★★★
So helpful in reporting bugs and requests!

What do you like best?

Bugsee is wonderful for demonstrating bugs and for understanding bugs our testers report. If a picture is worth 1,000 words a bugsee is worth 10x.

What do you dislike?

I wish you could set it to record more than 1 min of video in certain cases. Its not always clear to me why a video is the length it ends up being. I also think it would be amazing if there was an integration with Jira to make a ticket based on the bugsee (although this may exist and I don't know about it yet).

What problems are you solving with the product? What benefits have you realized?

Its amazing for bridging the gap between the words people use to describe a problem and what is actually happening. Very often, especially when getting tester feedback from non-internal sources, its very unclear what people intend to report based on their language. With the videos in Busgee I can look at what they are doing and usually the issues becomes much more clear.

Review source: G2.com

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