DevOpsBoard

What do you like best?

First of all DevOpsBoard is ready-to-use service my team get ready in couple of minutes. We use NewRelic to search for bugs and issues in our application stack, thus we plugged in NewRelic into DevOpsBoard using webhooks and got the single board holds all ours issues we have. One more sevice we use is ServerDensity to check for all our OS and servers for resources outage, like CPU, memory and others. We have now realy clear visibility of our technical debt and the tool to reduce it along with new features development.

What do you dislike?

DevOpsBoard has it own built-in HelpDesk solution and I'd like to have other color scheme of it.

Recommendations to others considering the product:

Definetly, you have to inject exception handlers to any level of your application stack to get exceptions as soon as they've apeared. This is very helpful thing to find bugs on production before customers wil find them. All these bugs should be in the development pipline in prioritized backlog.

What problems are you solving with the product? What benefits have you realized?

We were mad about what our developers are busy with and why there are so much issues we get from our customers. We found that we have no time to build new features and adjust those we've published already. We have monitoring tools but it is unclear who is watching there, what is the state of issues and so on. Now we have all these incidents are visible to the rest of the team and have clear prioritized backlog of what should be done first. To have managable process of service development we should use some methodology and Kanban is the best for our team. It allows us to visualize the process, to find bottlenecks and remove it to get better productivity to the whole team.