TrackDuck

Visual feedback and bug tracking for web.

Languages supported: German, English, French, Lithuanian, Russian, Spanish

9.0/10 (Expert Score) ★★★★★
Product is rated as #35 in category Bug Tracking Software
Ease of use
Support
Ease of Setup

Images

Check Software Images

Visual feedback and bug tracking tool for web design and development.

Covers all web project parts – from the 1st image mockup to web prototype and launched websites.

Every task or issue report comes with a screenshot taken from user side, technical details, links etc – all recorded automatically.

Available through JS installation into website or Chrome / Firefox / Safari browser extensions.

17 integrations with Trello, Basecamp, Slack, Atlassian JIRA…

TrackDuck
TrackDuck

Show more categories

Customer Reviews

TrackDuck Reviews

в… STACI J.

Advanced user of TrackDuck
★★★★★
Grab screenshot and share with your developer what you see!

What do you like best?

Ease of use. You can grab a screenshot which grabs more information to share with the developer of a concern you might be seeing. The developer can see what browser, what monitor size, and see what you see since it takes a screenshot. We are able to add in as many "tickets" of what needs to be adjusted or updated. It's helpful for development to deployment for the projects that we work on. This tool impresses me for how easy it is to use.

What do you dislike?

When we were first using TrackDuck, found the way that they had the status for what was open and closed confusing. Provided the feedback directly to TrackDuck and they updated the system to accommodate what would be easier to understand for my team. So while you may not like something about TrackDuck, I'd reach out and ask them as they have been very responsive to our feedback.

Recommendations to others considering the product:

If you'd like a way to communicate what changes or what you are seeing wrong - we'd highly recommend this tool as you work with your team, including your developers will love it!

What problems are you solving with the product? What benefits have you realized?

Before TrackDuck, we used to take the feedback and place it in Word documents with screenshots, as well as spreadsheet which my team and the client's team used to convey what changes were needed. Now we result more to TrackDuck for my team, and we stick with the spreadsheet between the client and my team - so keep a running log of what we have pending. As a production manager, I'm grateful that we found a tool like this to use, as the tool is flexible with us and easy to use.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide