Billtrust

Billtrust helps accounts receivable teams transition from expensive paper invoicing and check acceptance to efficient, automated electronic billing and integrated B2B payments.

Languages supported: Czech, German, English, French, Indonesian, Italian, Malay, Dutch, Polish, Portuguese, Spanish, Swedish, Turkish, Vietnamese

9.4/10 (Expert Score) ★★★★★
Product is rated as #10 in category AR Automation Software
Ease of use
9.2
Support
9.3
Ease of Setup
9.7

The B2B accounts receivable automation and integrated payments leader for many of the world’s largest brands, Billtrust (NASDAQ: BTRS) makes everything about the AR order-to-cash process easier including e-commerce, credit decisioning, invoicing, payments, cash application and collections, as well as streamlined electronic payment delivery through our innovative Business Payments Network (BPN).

For accounts receivable teams seeking to automate and digitize their B2B invoicing, payments, and operational processes while accelerating cash flow, Billtrust is the end-to-end solution which can quickly and easily integrate with their ERP system.

We’ve built a set of best practices and thought leadership over our nearly 20 years in business, allowing us to offer both great solutions and great outcomes, as recently outlined in a Forrester TEI study demonstrating a 390% ROI and 6-month earn back for a company deploying Billtrust solutions.

With more than $54 billion in total payment volume in 2020 and a focus on improving DSO and making it simple for companies to get paid quickly, our integrated, cloud-based accounts receivable platform accelerates cash flow, reduces manual labor, grows revenue and increases profitability.

Billtrust was founded in 2001 and is headquartered in Lawrenceville, New Jersey.

Billtrust
Billtrust

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Customer Reviews

Billtrust Reviews

Donald C.

Advanced user of Billtrust
★★★★★
Billtrust - not a vendor but a partner

What do you like best?

When you work with Billtrust, you don't just get another vendor, you get a true partner. A partner that will work with you to find the best solutions for your company. The Billtrust team does put the customer first and from dealing with the team frin onboarding, to the support team and our account manager, they hold that true at each level.

Billtrust is a true partner, working with you - to improve your process as well as your customers.

What do you dislike?

The downside we have with Billtrust at this time, is that for selected set up changes to our customers, we have to create a ticket with Billtrust support. Though they continue to improve Customer Connect, they have not yet reached a point where you can make all changes you need for a customer yourself.

Recommendations to others considering the product:

Talk with the great team at Billtrust, see what they can do for your company. I am sure that you will see many benifits by working with Billtrust. You wont get a vendor, you will get a partner.

What problems are you solving with the product? What benefits have you realized?

The main issue we solved with Billtrust was invoice presenation. With Billtrust we are able to have customer receive our invoices and statements faster and as a number of them then in turn bill customers, this has been a plus to them as well.

We have seen cost savings in supplies, envelopes, paper, postage, toner and ink. We have also been able to replace printers as needed, with lower capacity printers making the replacements more cost effective.

Witht the human resources that were saved, we were able to reallocate staff to work on projects and or customer service. This was a win for us as well . Plus the staff were happier as they were able to grow and expand the roles they have within the company.

Review source: G2.com

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