Lightstep is rethinking observability in the emerging world of microservices and high concurrency. Its first product enables developers and devops to trace individual requests through complex systems with incredibly high fidelity.

Languages supported: English

9.4/10 (Expert Score) ★★★★★
Product is rated as #27 in category Application Performance Monitoring (APM) Software
Ease of use
9.3
Support
9.4
Ease of Setup
8.9

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Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

Lightstep
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Customer Reviews

Lightstep Reviews

Bhu B.

Advanced user of Lightstep
★★★★★
Best vendors I've worked with, on any domain

What do you like best?

Really good product: We tried out multiple Distributed Tracing solutions.

By conforming to the OpenTracing standards and providing excellent support to help us PoC it, they got us hooked.

That they maintained a continued commitment to customer satisfaction over the two years since.

Moreover, this impression has lasted through our interacted with different people in LightStep in various roles.

The good service provided includes excellent turnabout on feature requests, anticipating our needs well in advance and amazing transparency & communication about their future roadmap.

They provide amazing documentation & training material, including on-site & virtual training.

What do you dislike?

Sometimes some of their more ambitious web pages can get a bit slow, making it a balance between excellent functionality against my patience, but they've been steadily trying to find a good balance by providing lazy loaded components to speed up normal interaction.

Recommendations to others considering the product:

Highly recommend it, not just for its features, but for the quality of service provided by the

What problems are you solving with the product? What benefits have you realized?

Improved observability across our systems.

Ease of Instrumentation.

Improving metrics like Mean Time to Identify & Resolve of critical issues.

Using the Root Cause Analysis in our everyday debugging has reduced the net effort expended across the board.

Review source: G2.com

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