Ware2Go

What do you like best?

Their multiple DC/warehouse location options are vitally important for our distribution. Having the ability to cover the US w/only using 3 of their warehouses has been a great cost saver for us. Plus, we know, as we expand our market footprint they have other locations to support our growth.

What do you dislike?

One drawback would be they don't provide a client support manager to your account. They use one general "support" email so you don't ever seem to get the same support person and you end up with a couple of people trying to get you answers. However, when we do reach out to "support" their team is extremely professional and helpful in getting any question answered or problem resolved.

Recommendations to others considering the product:

For start-ups or emerging brands, you can not go wrong with Ware2Go.

What problems are you solving with the product? What benefits have you realized?

Since moving to Ware2Go as our 3PL, from Amazon Prime, our shipment damage has been reduced to 0! Our customers are giving us great, positive, feedback about how over the last few months the shipments they receive have not been damaged where before it seemed every other shipment they received was damaged. W2G obviously knows how to package our product for a safe and secure shipment. We requested filler in our boxes to mitigate damage and this is exactly what they have done for us. We could not be more pleased.