MYR POS

What do you like best?

Koomi POS is a good replacement for our old POS system. We use an iPad as input device and orders go directly to the printer in the kitchen where the orders are printed automatically. The cashiers can be trained quickly andfind the program easy to use.

What do you dislike?

The one thing cashiers complain about the program is the input of customer specific wishes. Here the whole thing should be better structured, so that you get to the input of the wish faster. At the moment you have to scroll through an endless list of extras to find what you are looking for. Also the analytic side could be improved in order to have more informative reports.

What problems are you solving with the product? What benefits have you realized?

We were able to speed up the checkout process, since it was the bottleneck in our fast food restaurant. Now we are able to serve more customers at a higher speed. Less waiting time also leads to less frustrated customers. By sending the order immediately to the kitchen, the preparation of the food can be started immediately.