YourCX is an expert in providing top Research and Customer Experience Analytics solutions and platform for both B2B and B2C companies. By developing and delivering own research and analytics solution, we support our clients in fully understanding of customers needs and impact on KPIs.
We work with industry leaders, like T-Mobile, Orange, TUI and Leroy Merlin who perceive proper knowing customers as their key component to success.
We trust in close cooperation with cluents, that’s why we always adapt platform and solutions to client needs.
Daniel P.
Advanced user of YourCX
★★★★★
Excellent tool to know our customers
What do you like best?
YourCX is very complex and flexible solution. Almost everything is customizable. In connection with experienced and helpful YourCX's Team, we can get very valueable insights to our shop.
What do you dislike?
User panel has unpleasant design. I'm waiting for promised re-design.
Recommendations to others considering the product:
Think about right questions about your customers. YourCX will help to find the answers.
What problems are you solving with the product? What benefits have you realized?
We can ask our customers about their experiance on various steps of their journey. And we can connect the answers with very helpful data collecting by YourCX about them (CLV, NPS etc.).
Review source: G2.com
