Usercentrics

Usercentrics offers an innovative software solution for enterprises, publishers and agencies which enables you to obtain, manage and legally document the consent of your users for data processing purposes in a granular way. Both the technical implementation and the design are 100% customizable.

Languages supported: Belarusian, Bosnian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hindi, Croatian, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Urdu, Chinese (Simplified)

8.8/10 (Expert Score) ★★★★★
Product is rated as #21 in category Consent Management Platform (CMP) Software
Ease of use
8.3
Support
9.0
Ease of Setup
7.7

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Usercentrics is a leading Consent Management Platform (CMP). The Software-as-a-Service (SaaS) solution enables advertisers, publishers, agencies and technology providers to obtain, manage and document the consent of their website visitors to process the data of different web technologies. The Usercentrics software is easy to implement, fully customizable and allows websites to be fully compliant with GDPR, ePrivacy regulations or CCPA. The IAB-certified CMP offers an intuitive user interface, real-time monitoring, various options for Opt-in A/B-Testing, as well as other optimization tools.

The Munich tech company was founded in 2017 and currently manages several million consents per minute. Their customer base consists of SME’s to Fortune500 companies within a multitude of different industries.

Usercentrics
Usercentrics

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Customer Reviews

Usercentrics Reviews

Mira S.

Advanced user of Usercentrics
★★★★★
Except for the pricing model, still the best solution for me

What do you like best?

- Firm, competent contact person and rapid response

- Sufficiently flexible design options and, in comparison, very good appearance (except for IAB, as standardised)

- Most service providers are already stored and can be used with one click

- Regular updates of legally compliant texts and information

- A well-stocked Knowledge Space that explains the most important things in an entertaining and comprehensible way

- Applicable according to IAB

- Several languages are possible, as well as A/B tests and cross-device tests

- A scanner that regularly checks the website and draws attention to items that have not been added

What do you dislike?

- Highly priced compared to other service providers, and the pricing model is counterproductive for companies that want as much traffic as possible on their site.

- Some functions are still in the beta phase or complicated to implement, but there is a lot happening and feedback is responded to well (compared to others, still a tad better, as they often do not offer the functions at all).

- A cache and planned release should be possible, currently everything is implemented directly and goes live.

Recommendations to others considering the product:

- I remain convinced that I made the right choice. I would recommend everyone to always give feedback because it will be taken into account.

- In addition, besides the functionalities, the implementation is also an important point, and here too UC had convinced us the most with both the documentation and the implementation itself.

What problems are you solving with the product? What benefits have you realized?

- We finally have an overview of all the services and tools we use; previously, a legally compliant list was not possible at all.

- Obtaining and documenting consent is possible in a legally compliant manner, there is no alternative or do-it-yourself option.

- Since most of the services are stored, the effort to find out the data on storage & co. is significantly less.

- We have to work IAB-compliant, which works perfectly with User Centrics.

Review source: G2.com

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