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Transcend is the data privacy infrastructure that makes it simple for companies to give their users control over their personal data. Personal data is disorganized, hard to spot, and stored across many systems. That makes offering data rights like deleting your data very hard for companies. Transcend automatically fulfills data subject requests inside companies, across all of their data systems and vendors.
Customer Reviews
Frankie B.
Advanced user of TranscendWhile we were searching for a privacy vendor to automate our DSAR system we came across Transcend and were thoroughly impressed. Transcend took our very hands-on manual process into automation and gave back so many hours in the week to our teams and myself as the Privacy Program Manager. Not only that, we have gotten great feedback from appreciative users (even after deletion!) letting us know how easy the process was to navigate.
This one is a tough. They are quite responsive and helpful when questions arise so I don't have anything to say here.
Meet with the team and check out the Transcend product on our Privacy Policy page for yourself.
Previously processing requests was a very manual process. Our customer service agents would read through user tickets, flag if it was related to privacy, and send it to us on the legal team. We'd vet the user for authentication purposes and then do a manual internal review to make sure we weren't required to keep the data for any reason. If we were all set there, we'd pass the request on to our teams and ask them to update data deletion in a spreadsheet. Each of our teams was required to participate—across sales, marketing, engineering, and operations. Transcend automated this entire process and removed the hours of manual review.
