SpamTitan Email Security

Advanced yet easy to use Business Email Security Solution. Protects your business from malicious threats via email such as phishing, malware and spoofing. Double AV protection included. Office 365 Friendly.

Languages supported: German, English, French, Irish, Italian, Dutch, Polish, Portuguese, Spanish

9.2/10 (Expert Score) ★★★★★
Product is rated as #18 in category Cloud Email Security Software
Ease of use
9.1
Support
9.2
Ease of Setup
9.7

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SpamTitan Email Security identifies and prevents email spam, viruses via email, malware, malicious links, phishing attacks, spoofing and other email borne malicious threats. We provide advanced email security for your business or msp without making it complicated. Inbound and outbound scanning with AI driven real time threat intelligence.

SpamTitan Email Security is built for the SMB and SME markets, businesses using Office 365, managed service providers and the education sector.

Email Security, Web Security and Compliance do not need to cost an arm and a leg for those looking to save costs in their IT security spend and productivity. Security is a feature that Microsoft has added to 0365 and for most organizations this does not meet their security benchmarks.

Some important features include:
Phishing Protection.
Real-time Blacklists: Protect your business by blocking spam, malware and malicious emails in real-time.
Office365 Friendly: Strengthen your Office 365 security against Spam and Malware
Cloud-based: Protect your business on-the-go with our cloud-based system. No hardware.
Virus & Malware Detection: Block malware, ransomware and viruses from destroying your business.
Free Tech Support: We offer excellent free technical support from a live technician.
Outbound Mail Scanning: Ensure that malicious emails are not sent from your corporate emails.
Affordable Monthly Billing: It is a very affordable, effective and easy to use solution simply set and forget.
Industry Leading Support Team: Renowned for our focus on supporting customers with 98% satisfied customer rate in 2018
Whitelisting, Blacklisting & Greylisting: Allows whitelisting and blacklisting, advanced reporting, recipient verification and outbound scanning of email.
Protection from Zero Day Attacks: A secure solution for email needs the ability to anticipate new attacks using predictive technology
Data Leak Prevention: SpamTitan adds powerful data leak prevention rules to prevent internal data loss
Dedicated RBLs: SpamTitan includes 6 specialist Real Time Blacklists (RBLs).
Email Content Filtering: It includes comprehensive content filtering rules
Security Against Infected Attachments: Allows the blocking of specified attachments by type (per domain) i.e. ZIP files
Advanced Threat Protection: Inbuilt Bayesian auto learning and heuristics
Spam Quarantine Reports: Extensive and detailed quarantine reports allowing end users control their account
Customizable Policies: Each user, domain, domain group and overall system has its own block list
SpamTitan’s sandboxing feature protects against breaches and sophisticated email attacks by providing a powerful environment to run in-depth, sophisticated analysis of unknown or suspicious programs and files. SpamTitan Cloud is also a vital additonal email security layer in protecting Office 365 from malware and zero day attacks.

Since 1999 SpamTitan Email Security has been building up threat intelligence that will dramatically reduce the risk of a successful email attack on your organization. Cloud security is all we do.

SpamTitan Email Security
SpamTitan Email Security

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Customer Reviews

SpamTitan Email Security Reviews

Aaron H.

Advanced user of SpamTitan Email Security
★★★★★
There are much better solutions, but at much higher cost

What do you like best?

The cost of this solution is great.

2 Factor Authentication helps keep your account safe.

Sandbox protection, which is included and protects against zero-day malware and crypto viruses. Other solutions like Barracuda and Mimecast charge extra (quite a bit extra) for this add-on.

The spam reports are easy to read and releasing email, or allowing a sender is simple. What is missing is the ability for a user to allow or block an entire domain from the report, instead of just one sender. To block/allow the entire domain, the user must login to their spam quarantine and manually create the entry, which can lead to spelling errors.

Outlook plugin is very useful. Too bad there isn't a mobile app available.

What do you dislike?

Not MSP friendly. Alias email addresses are controlled at the root level, not for each customer separately.

Out of the box, this doesn't stop much spam and has too many false positives. The bayesian filter needs to learn what is and what is not spam, but the filter cannot learn something is spam unless a user tags it as spam. This can either be done by looking at history in the quarantine filter, which only the admin has access to, or by using the Outlook plugin.

At the time of this review, the Outlook plugin does not support special characters in a user's password. Therefore, the password must only contain a-zA-Z0-9, which is not very secure. At least 2 factor authentication is supported, but unfortunately, it cannot be required.

A user will receive only 1 spam report per day automatically. They can request a new report either by using the Outlook plugin, or by clicking a link on the previous spam report. Of course, this means instead of getting a bunch of spam, the user has to hold on to at least 1 piece of spam just to get another report for the day. This was one thing we are missing from our previous antispam provider. They allowed you to set what intervals you wanted the report to arrive, which we had set 3 times per day. The user had less to think about.

Support is lacking. Some days they are quick to respond, other days, not so much. Phone support is also on and off. Some days they answer the phone, other days, voicemail. Don't expect a response from voicemail. I have never received a call back.

Recommendations to others considering the product:

If you have a small fortune to spend on anti-spam, look at Barracuda or Mimecast.

Otherwise, this is a great solution for the price, if you have the time to get it working.

What problems are you solving with the product? What benefits have you realized?

After getting all rules in place and tweaking settings, it works rather well.

There are quite a few options to tighten down spam recognition, but most are not enabled by default.

The interface itself has a few quirks and is a bit out dated. The look isn't a big deal, but some things just don't make any sense where they are located. Why would a user's alias be placed in a completely different menu from where the user profile resides? It makes no sense.

It would also be nice if the spam report could also include a link to the spam quarantine. There is an option of one-click login, which automatically logs you in to the quarantine, without the need for username and password. Of course, this is a huge security hole. If someone was able to hack your email account and use that link to get into your spam quarantine, they could setup an allow list to let all kinds of bad stuff through and a block list to keep anyone good from getting to you.

All-in-all, this solution works, but it isn't the easiest thing to setup and there are a few problems that should have been fixed by now (I'm looking at you Outlook plugin developer).

Review source: G2.com

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