ShipBob

ShipBob offers fulfillment services for Ecommerce.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.4/10 (Expert Score) ★★★★★
Product is rated as #12 in category 3PL Software
Ease of use
6.3
Support
6.3
Ease of Setup
6.3

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ShipBob offers simple, fast, and affordable fulfillment for ecommerce businesses and crowdfunding campaigns. With a network of fulfillment centers across the US, ShipBob lets retailers split inventory across locations for faster and more affordable delivery. ShipBob’s software seamlessly integrates with the leading ecommerce platforms to automatically fulfill orders as they are placed online.

ShipBob
ShipBob

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Customer Reviews

ShipBob Reviews

Nancy W.

Advanced user of ShipBob
★★★★★
The WORST decision I've ever made

What do you like best?

There is nothing I think they do well. The sales pitch is the best part.

What do you dislike?

I have nothing nice to say, these guys make me regret outsourcing. Pricing isn't competitive, all communication is bot scripted or feels like it. The WRO system doesn't actually work. I have to merge all my products again every time I add a new channel. They lost $3000 in product, signed for it, and told me to "go back to my manufacturer." The over simplified system is confusing, the help pages don't answer questions, help isn't available to the average user, "live" help is only available twice a week in a group setting.

Recommendations to others considering the product:

I don't recommend using ShipBob. If you decide to go with this, set your expectations low, learn to love losses, & don't need help.

What problems are you solving with the product? What benefits have you realized?

ShipBob has created more problems than it solved. I realize I should've left after the first mistake.

Review source: G2.com

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