Selligent Marketing Cloud

Selligent omnichannel audience engagement platform

Languages supported: German, English, French, Italian, Dutch, Spanish

8.4/10 (Expert Score) ★★★★★
Product is rated as #52 in category Customer Data Platform (CDP) Software
Ease of use
7.8
Support
8.3
Ease of Setup
0.0

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Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

Today, more than 700 brands across retail, travel, automotive, publishing, and financial services rely on the Selligent Marketing Cloud platform to execute their marketing, including Asda, InterContinental Hotels Group, and ING. With 10 offices across the United States and Europe and more than 50 agency partners, Selligent Marketing Cloud serves clients in over 30 countries and provides the kind of personal and local service that brands expect and deserve.

Selligent Marketing Cloud
Selligent Marketing Cloud

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Customer Reviews

Selligent Marketing Cloud Reviews

User in Staffing and Recruiting

Advanced user of Selligent Marketing Cloud
★★★★★
Great Customer Service and Features, but Outdated Message Studio UI

What do you like best?

My organization has been using Selligent's Marketing Cloud services for many years now. We rely on Message Studio to deploy most of our batch and transaction email campaigns. The customer service is great. All users have access to knowledgeable and responsive support through email or phone.

Message Studio also offers unlimited custom email fields unlike some competitors (Twilio Sendgrid).

What do you dislike?

The user interface has not been significantly updated in many years. We've also experienced intermittent issues accessing certain pages and logging into our account.

What problems are you solving with the product? What benefits have you realized?

While we use other enterprise solutions to manage some of our larger volume marketing campaigns, Selligent has been a reliable tool for smaller volume targeted marketing campaigns and their API has enhanced the capabilities of our homegrown CRM.

Review source: G2.com

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