Retention Science

Retention Sciences data-driven platform predicts customer behavior to deliver targeted communications.

Languages supported: English

9.2/10 (Expert Score) ★★★★★
Product is rated as #20 in category Customer Data Platform (CDP) Software
Ease of use
9.2
Support
9.2
Ease of Setup
0.0

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We make artificial intelligence accessible and usable for brands. ReSci is a lifecycle marketing automation platform powered by AI. Our platform predicts customer behavior to deliver targeted multi-channel communications. ReSci predicts customer behavior by analyzing behavioral, transactional, and demographic data; and keeping customers engaged and purchasing by delivering relevant and timely messaging.

It also enables clients to build customer advocacy by understanding and delivering what their customers want. Send targeted multi-channel marketing campaigns via email, onsite displays, mobiles, points of purchase, and other channels to relevant, engaging, and high-converting customers. Deliver targeted incentives relevant to customers based on their behavior, loyalty, and likelihood to purchase.

We reach over 300 million users a day for some of the world’s most innovative brands including: Draper James, Murad, Perfect Bar, Charmin, Olay, Sugarfina, Rothy’s, Foodstirs, and many more.

ReSci has been featured in WSJ, CNN, and Forbes; and was listed in the Inc. 5000 “Fastest Growing Companies”​ list as well as “Top 100 Brilliant Companies in America”​ by Entrepreneur Magazine.

Retention Science
Retention Science

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Customer Reviews

Retention Science Reviews

Lindsey S.

Advanced user of Retention Science
★★★★★
Innovative and Helpful

What do you like best?

We've been working with Retention Science for about 2 years now, after Mailchimp and Klaviyo. We vastly prefer Retention Science. Our account manager relationship has been extremely helpful for our small team and through that relationship we have also been able to gain access to new features while they are still in beta mode. It has been great to partner with RS to test new innovations like more detailed segmentation and more personalized automation flows.

What do you dislike?

We have had some account manager turnover - but just having a real account manager who can show the detailed analytics and trends and provide thoughtful recommendations is so far above the offerings from competitors that I wouldn't necessarily even call this a "dislike."

What problems are you solving with the product? What benefits have you realized?

We have been most interested in the ability to segment different customer groups, which Retention Science provides in many different ways, through their core automated flows and the more advanced Paths feature. Segmenting in this way has increased our conversion rate and our engagement rates. Even our open rates have gone up as we are only sending customers the content that they need. The help the RS team has provided in strategy has saved our small team countless hours as well.

Review source: G2.com

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