ResellerRatings

ResellerRatings is a retail commerce reviews site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase for customer sentiment analysis and UGC syndication through the world's largest search channels. The ResellerRatings Reviews Suite of tools provides a full spectrum UGC solution from product reviews, seller ratings, social Q&A to visual marketing.

Languages supported: English

8.6/10 (Expert Score) ★★★★★
Product is rated as #26 in category Product Reviews Software
Ease of use
8.6
Support
8.5
Ease of Setup
8.3

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We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story.

ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

ResellerRatings
ResellerRatings

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Customer Reviews

ResellerRatings Reviews

Rachel B.

Advanced user of ResellerRatings
★★★★★
Great Way to Boost Customer Trust & Satisfaction!

What do you like best?

Reseller Ratings is an incredible tool for boosting customer trust, strengthening our brand, and understand customer needs and sentiment. Reseller's platform also makes it easy to integrate reviews onto our website, collect reviews from customers and manage reviews as well. Our dedicated Reseller rep has also always been incredibly responsive and helpful with any needs we have or implementing new features. We also appreciate the ability to respond to reviews both publicly and privately and to flag reviews for a variety of reasons.

What do you dislike?

Finding specific reviews again can be difficult as there aren't many search options besides filtering by tags/star ratings. Would also love if our Reseller page showed up higher in Google search results than other (less relevant) review websites.

What problems are you solving with the product? What benefits have you realized?

Before using Reseller, we didn't have an easy way to collect reviews all in one place and provide customer feedback for both our team and future customers. With Reseller's platform, we can easily feature positive reviews on our website for future customers, improving brand trust and reputation. For many of our customers, purchasing with us is a big financial decision and we want them to feel secure in their booking. Hearing from previous customers goes a long way in building customer trust and connection!

Review source: G2.com

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