ProntoForms

What do you like best?

Ease of building forms and the immediate gratification when changes are made.

The chat feature with the bot is helpful. But best of all, the team is very responsive and demonstrated great follow through skills.

What do you dislike?

I wish the windows app would allow the user to sort forms in the Inbox in chronological order.

In the data and analytics, form submission section, I would like the ability to search by Reference #.

I would like basic training on handlebars so I can create my own custom outputs.

I would also like the ability to duplicate a formspace, instead of coping forms to the new formspace and recreating the destinations.

Attachments (not photos) do not map over to a dispatched form. this is terrible!

Recommendations to others considering the product:

Don't overthink the forms, just get it out to the users.

What problems are you solving with the product? What benefits have you realized?

The data sources ensure general information is gathered accurately from the field, such as serial numbers, part numbers, material descriptions, catalog numbers, contract information, labor rates, etc. This is a huge time saver for the Backoffice staff. Instead of having to validate serial numbers, part numbers, material descriptions, catalog numbers, contract information, labor rates, they can focus on the troubleshooting and repairs performed.