Orchid is organized however not as user friendly as I would prefer.
What do you like best?
The report section in Orchid is very easy to navigate. I enjoy being able to easily access all information in one tab. I am able to run my own reports for services provided which helps to grow my business. I also really enjoy the mobile app. It has made it a lot easier for myself and our team to book appointments while away from the front desk. There are many features I enjoy from this app.
What do you dislike?
I feel like some things are a bit cluttered. There are times where I feel the entire system may be a bit difficult to navigate overall. I would like for it to look slightly more professional and less cluttered. I would like for it to be easier to book appointments in terms of timing. I do feel like sometimes it takes quite a while to just book a simple 30 minute consultation or appointment for our clients. I do feel as though that would make a huge difference in terms of productivity.
Recommendations to others considering the product:
I would recommend Orchid to anyone who is looking for an affordable and user friendly software. The software is very easy to learn if you have never used a program like this before. I enjoy the mobile aspect of this software as well.
What problems are you solving with the product? What benefits have you realized?
I have easier access to my scheduling and booking clients now that I also have the app on my mobile phone. I have noticed that this has made it easier for myself to book more appointments. This is very important to help with productivity. I definitely think the mobile app has helped me out tremendously when trying to book appointments while away from the front desk or even when I am away from the office! It is so awesome.
