Oracle Fusion Cloud CX / CRM

Oracle Fusion Cloud CX / CRM engages your customer earlier and enables you to close deals more often. Equip your team with the proper processes, tools, resources, and intelligence to increase revenues.

Languages supported:

7.2/10 (Expert Score) ★★★★★
Product is rated as #321 in category CRM Software
Ease of use
7.3
Support
6.7
Ease of Setup
0.0

Images

Check Software Images

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance.

The key elements of Oracle Sales Cloud’s SFA solution are vast. They include:

– Core foundational sales force automation tools such as account, opportunity and lead
management and productivity tools
– A comprehensive partner relationship management offering to manage channel sales
and partner management
– Extensive sales performance management encompassing the science of managing
territories, quota management and sales incentive compensation
– Advanced analytics consisting of pre-built analytic reports, data visualization and
adaptive intelligence
– A customer data management system to ensure clean, consolidated and complete
customer information.

With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle Fusion Cloud CX / CRM
Oracle Fusion Cloud CX / CRM

Show more categories

Customer Reviews

Oracle Fusion Cloud CX / CRM Reviews

John E.

Advanced user of Oracle Fusion Cloud CX / CRM
★★★★★
Super Powerful; Super Complex

What do you like best?

I see how CX Sales can empower any organization to further their sales strategies, gain key insights into their markets and sales performance, as well as utilize it to build a 360 degree workflow around the sales functions and campaigns. With only utilizing maybe 25% of the function, we have seen significant gains in operational efficiency, sales performance, and next-level analytics that continue to drive efficiency and performance.

What do you dislike?

If you aren't looking for a tool to drive HR, ERP, CPQ, Finance, etc. through your sales organization, then you will still need to be prepared to implement parts of tools you don't use. The breadth of business knowledge required to configure pieces of all these business groups is rare to find in one team, and so much of the power of CX Sales is "locked" behind knowledge gaps, or cost prohibitive consultant implementation costs. Smaller organizations, like mine, have a difficult time getting a good TCO from it.

What problems are you solving with the product? What benefits have you realized?

We use CX Sales for integrative salesforce administration with corporate and divisional marketing groups. We use CX sales for higher education recruitment, as well as non-profit advancement donation management. The pieces we have been able to implement have been extremely helpful in maximizing our sales teams' time on key metrics they need to focus on instead of admin work.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide