Mint Service Desk is a next-generation of ITSM platforms. It can be used freely without any limitation in functionalities for up to 3 agents. Currently it’s being distributed as On-Premise Solution.
Main features:
– Ticket types
– Dynamic attributes which can be assigned to certain ticket types
– Email Integration
– Chat-based communication
– Autoresponse
– Response templates
– Queues
– Asset management
– CMDB
– Dynamic attributes assigned to asset categories
– Relations (Asset Ticket, Asset Asset)
– Dictonaries
Mint Service Desk
