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IntelliClick is a CRM integrated email and web site marketing solution. It is integrated with GoldMine and ACT CRM. IntelliClick offers more functionality than traditional ESP solutions. Interactive email tracking that includes email and SMS alerts, request for action and literature scheduled to the CRM and full web site page view history is included with the solution.
Customer Reviews
Agency in Electrical/Electronic Manufacturing
Advanced user of IntelliClickhonestly nothing - i wouldn't recommend the system to anyone.
I can't speak for the specific parts of their system my client deals with (email marketing, CRM, etc..).
A client of ours is using ClickTrack/OpenTrack on their website to maintain details in GoldMine (CRM platform) so we have to use it despite there being far better alternatives.
they're quick to blame third party tools for conflicts stopping their system working (even giants like Google that are common place on websites) - Even after being given examples of the bugs that seem to plague their system they haven't provided solution or advice on the cause of issues.
they're quick to dismiss any level of support without a direct support contract, even if the question asked is answered with a quick yes/no - they'll respond with longer emails skirting around questions asked. They seem to be cagey regarding how their software works and/or don't seem to understand how it functions. Documentation is non-existent.
If you have a viable alternative I'd strongly recommend considering that
Website to CRM maintainance.
personally none. Implementation of this system (which should literally just be drag/drop of components) has resulted in a detrimental impact on performance and SEO (which was a shock to me)
page loads are duplicated due to a redirection that occurs on their system - I cannot get clarification from IntelliClick as to why this redirect is occuring, despite making suggestions that literally require a yes/no response from anyone that has the slightest idea about their system.
