FeedbackGenius

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Languages supported:

7.8/10 (Expert Score) ★★★★★
Product is rated as #37 in category Product Reviews Software
Ease of use
8.8
Support
7.5
Ease of Setup
8.5

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

FeedbackGenius
FeedbackGenius

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Customer Reviews

FeedbackGenius Reviews

User in Health, Wellness and Fitness

Advanced user of FeedbackGenius
★★★★★
Helps alot keep track of negative feedback and send out auto emails for recent purchases

What do you like best?

I like how you can target customers for future promos with automated messages providing coupons and asking for feedback. Customers keep to like the communication they receive when I use feedback genius

What do you dislike?

I dont like how their is a minimum amount you can send per month. If you run a very profitable business you can reach the message limit very easily. There are other options but they can become very expensive the higher you end up going.

Recommendations to others considering the product:

I would recommend this to anyone who does alot of sales on amazon. It is a must have in my opinion. You cant go wrong with this product. It can be quite costly but is worth every penny you spend due to the traffic you receive as well as the return traffic.

What problems are you solving with the product? What benefits have you realized?

Communication with customers letting them know when their order has shipped

Review source: G2.com

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