Languages supported: German, English, French, Russian, Spanish, Turkish, Chinese (Simplified)

8.6/10 (Expert Score) ★★★★★
Product is rated as #51 in category Customer Data Platform (CDP) Software
Ease of use
8.4
Support
8.5
Ease of Setup
0.0

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Customer Reviews

Emarsys Reviews

Dominic W.

Advanced user of Emarsys
★★★★★
Great Marketing Tool to work with!

What do you like best?

Always evolving an up to date with the newest developments of the Ecomnmerce Market.

Emarsys is very user friendly.

Trainings are held by great trainers. There are always many trainings and also good help sites.

By Using pre-build, so called "tactics", you can easy get a quick start and achieve quick wins. And pre built is evcerything, a complete automation with all needed segments and email campaigns that can be customized by yourself.

AB Testing is super Easy, whether in an automation or directly in an email campaign.

Personalization is easy to use by drag and drop the variables into emails when using block based campaigns.

You can also decide if all customers can see the whole content in an email campaign,n not just when sending it to a special audience, by using segmentation.

The support Team is also very good and super fast.

What do you dislike?

So far, there was nothing to dislike in the last 2 years... maybe getting lines straight again after moving knots around in automation design ;o)

Recommendations to others considering the product:

Just give them a chance of impressing you!

What problems are you solving with the product? What benefits have you realized?

Staying in touch with our Customers on the preferred Channel.

Catching customers at the right time in the Customer Lifecycle to prevent Churn.

Keeping customers active by using the emarsys loyalty program.

Review source: G2.com

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